Reflecting on the current fluid NDIS landscape: Where is the PBS leadership?

with Dr. Jeffrey Chan

The current NDIS discourse on the lack of clarity to legislative changes, assessment processes of "who's in and who's out" of NDIS funding, and the ongoing fraud debate have caused anxiety to participants and many of us. A recent media opinion that portrays people with disability as abusing their funding in what would normally be a day like everyone else — such as being supported to have a cup of coffee at the local café — has inadvertently revived the call for congregate care.

Many participants, their families and colleagues are deeply hurt by this public discourse. So, what is the PBS sector's response? Are we attuning to this angst? We all know that the 'best quality plan' will not be effective in an environment of concern, and more so, in the current climate of high-level angst.

So, where should some of our attention be? Frankly, we need to stop 'navel gazing' internally as a PBS sector and start to bravely call out the issues that matter most. This webinar will expand on some reflections for a collective action on these issues.

Reflecting on the current fluid NDIS landscape: Where is the PBS leadership?

Date: Thursday, 25 June 2026
Time: 12–1pm AEST
           11:30am ACST
           10am AWST
Format: Free online webinar

👉 Register now to secure your spot!
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meet the presenter

Jeffrey Chan, PhD

University of Queensland

Jeff has more than 20-years Senior Executive experience in both not-for-profit and Government settings in operational and practice leadership roles. Including an inaugural statutory in the protection of the rights of people with disability and compulsory treatment in Victoria, and as an inaugural Governor-in-Council appointment as Director of Forensic Disability and Chief Practitioner to protect the rights of people with cognitive disability in the disability forensic system. More recently, he was the Deputy Commissioner, Practice Quality division at the NDIS Quality and Safeguards Commission where he was part of the ‘foundation’ team.

Jeff has extensive experience in resolving sensitive and complex disability matters, and provides sound authoritative advice at Department Secretary level, to Disability Ministers, State/Territory senior officers, statutory officers, CEO and Boards. He has led organisational, State and national transformation initiatives, and reform programmes (abuse prevention) in quality and safeguarding, clinical governance, application of the Convention on the Rights of Persons with Disabilities (CRPD) in practice and organisational systems, and regulatory compliance. Together with Australian colleagues, Jeff has led influential research on the quality of BSPs, rights-based legislation, PBS and the elimination of restrictive practices for more than 17 years. He is an Adjunct Professor, University of Queensland and former Adjunct Professor, University of Sydney. He combines practice insight into research rigour, pragmatic policy and rights-based legislation.

Check out some of Dr. Chan's recent publications:

  Chan, J., & Paley, S. (2024). Challenges to positive behavioural support practice in Australia: Implications for building the next generation of positive behavioural support leaders: A discussion paper. International Journal of Positive Behavioural Support, 14(2), 31–36.

Chan, J. (2024). Rights of Persons with Disabilities: Current Status and Future Directions. Advances in Neurodevelopmental Disorders,8(1),3-6. https://doi.org/10.1007/s41252-024-00392-3

Hwang, Y-S, Chan, J., & Singh, N. N. (2023). Human Rights, Disability and Mindfulness. Advances in Neurodevelopmental Disorders. https://doi.org/10.1007/s41252-023-00375-w

Younan, B., Jorgensen, M., Chan, J., Winata, T., & Gillies, D. (2023). Restrictive practice use in people with neurodevelopmental disorders: A systematic review. Advances in Neurodevelopmental Disorders, https://doi.org/10.1007/s41252-023-00367-w

Singh, N. N., Lancioni, G. E., Medvedev, O. N., Felver, J. C., Myers, R. E., Hwang, Y-S., & Chan, J. (2023). Effects of mindful engagement and attention on reciprocal caregiver and client interactions: A behavioral analysis of moment-to-moment changes during mindfulness practice. Mindfulness, https://doi.org/10.1007/s12671-023-02190-9

Jorgensen, M., Nankervis, K., & Chan, J. (2023). ‘Environments of concern’: Reframing challenging behaviour within a human rights approach. International Journal of Developmental Disabilities, 69(1), 95-100. Special Issue: Positive Behaviour Support: Moving towards a human rights based model of support. https://doi.org/10.1080/20473869.2022.2118513

Cheah, K.J., Chan, J., &Manokara, V. (2022). Exploring the Concepts of Clinical Governance and Evidence‑based Practice Within the Disability Sector in Singapore. Advances in Neurodevelopmental Disorders https://doi.org/10.1007/s41252-022-00241-1

Nankervis, K. & Chan, J. (2021). Applying the CRPD to People with Intellectual and Developmental Disability with Behaviors of Concern during COVID-19. Journal of Policy and Practice in Intellectual Disabilities, https://doi.org/10.1111/jppi.12374


🔍 Want to dive deeper? Check out Dr Chan’s website.

What you will learn in the webinar

Following the session, participants will be able to:

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